Last updated: March 4, 2026
Sullivan Process Controls LLC, a Delaware limited liability company having a business address at 9440 Bamboo Road, Houston, Texas 77041 USA (“SPC,” “we,” “us,” or “our”) operates one or more websites such as https://sullivanprocesscontrols.com/ and https://www.sullivanprocess.com/ (individually and collectively, the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect personal information, and the choices you may have.
This Privacy Policy applies to personal information we collect through the Site and in connection with our online communications. It does not apply to personal information collected offline unless we link to this Privacy Policy in connection with that collection.
This Privacy Policy should be read together with our Cookie Policy and Terms of Use. By using the Site, you acknowledge and agree to all terms and conditions contained in the aforementioned documents, and you consent to the collection, use, and sharing of your information as described in those documents. If you do not agree to anything in those documents, you cannot use the Site.
1. Contact Us
Questions, requests, or complaints about privacy can be directed to:
Sullivan Process Controls LLC (atn. Data Management & Compliance)
9440 Bamboo Road, Houston, Texas 77041 USA
Email: [email protected]
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you may also have the right to lodge a complaint with your local data protection authority.
2. Personal Information We Collect
We collect personal information in three main ways: (a) information you provide, (b) information collected automatically, and (c) information from third parties.
A. Information you provide to us
Depending on how you interact with the Site, we may collect:
B. Information collected automatically
When you visit the Site, we may automatically collect:
C. Information from third parties
We may receive personal information from:
3. How We Use Personal Information
We use personal information for the following purposes:
4. Legal Bases for Processing (EEA/UK/Switzerland Visitors)
If you are located in the EEA, United Kingdom, or Switzerland Switzerland (and we have a reasonable basis for knowing that), we process your personal information when we have a valid legal basis, including:
Where we rely on consent, you may withdraw consent at any time by contacting us or using available controls (for example, cookie settings or unsubscribe links).
5. Cookies and Similar Technologies
We use cookies and similar technologies (such as pixels and tags) to:
Cookie categories we may use include:
We use Complianz to manage cookie consent and preferences, including providing a cookie banner and a preferences center where required by law. Additional details about cookies used on the Site may be provided through our cookie banner and Cookie Policy.
Your choices:
6. How We Share Personal Information
We may share personal information with/for:
We do not knowingly sell personal information in the traditional sense. Some privacy laws define “sale” or “sharing” broadly to include certain analytics or advertising activities. See “Additional Disclosures for Certain U.S. State Privacy Laws” below for more information.
7. Our Vendors and Tools
We use third-party service providers and tools to help us operate, secure, and improve the Site and our business operations. Depending on how you interact with the Site, these providers may process personal information for purposes such as:
Our service providers are authorized to process personal information as needed to provide services to us and for legitimate business purposes. However, we have no control over such service providers, and you should review any policies of such service providers directly.
Some of these providers may set or read cookies and similar technologies. You can manage your preferences at any time using the cookie settings tools available on the Site and/or provided by any of such providers.
8. International Data Transfers
SPC is located in the United States. If you access the Site from outside the United States, your personal information may be transferred to and processed in the United States and other countries where we, our affiliates, or our service providers operate.
Where required by law, we use appropriate safeguards for cross-border transfers, such as Standard Contractual Clauses approved by the European Commission or other transfer mechanisms recognized under applicable data protection laws. You may contact us for more information about the safeguards we have in place.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
In general:
10. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No website or internet transmission is completely secure, so we cannot guarantee absolute security.
11. Your Privacy Rights and Choices
Depending on where you live, you may have certain rights regarding personal information.
A. EEA/UK/Switzerland
You may have the right to:
B. Marketing choices
You can opt out of marketing emails by using the unsubscribe link in the email or contacting us. Even if you opt out, we may still send non-marketing communications, such as responses to inquiries or administrative notices.
C. How to submit a request
Submit requests to [email protected]. We may need to verify your identity and confirm details before responding.
12. Additional Disclosures for Certain U.S. State Privacy Laws (including California)
This section provides additional information for residents of certain U.S. states, including California.
A. Categories of personal information we collect
In the last 12 months, we may have collected the categories listed below (depending on how you interact with us):
B. Purposes
We collect and use personal information for the purposes described in “How We Use Personal Information.”
C. Disclosure
We may disclose personal information to service providers and vendors for business purposes as described in “How We Share Personal Information.”
D. “Sale” and “Sharing”
We do not sell personal information for money. We may use analytics and similar tools that could be considered “sharing” under some state laws, depending on configuration. Where applicable, you may opt out of “sale” or “sharing” by adjusting your cookie preferences through the “Manage Consent” link on the Site or by contacting us at [email protected]. We also honor opt-out preference signals such as the Global Privacy Control (GPC) where required by law.
E. Your rights (may vary by state)
You may have the right to:
To submit a request, contact us at [email protected].
Global Privacy Control (GPC): Some browsers support signals such as the Global Privacy Control. Where required by law, we will process GPC signals as opt-out requests for applicable activities.
13. Children’s Privacy
The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us.
14. Links to Other Websites
The Site may contain links to third-party websites. We do not control, and are not responsible for the privacy practices of those third parties. Please review, and ensure you agree with, all policies of any such third party before providing any information to us or such third party.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when this Privacy Policy was most recently revised. Each time you access or use the Site, you are agreeing to the provisions of this Privacy Policy as it exists at the time of such access or use. We reserve all rights to modify this Privacy Policy at any time and without notice, provided that the applicable version of this Policy at any given time will be posted on the Site. If you do not agree to the provisions of this Privacy Policy, you must discontinue use of the Site.